Refund Policy

luluartink.com Return and Exchange Policy

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At LULU Art Ink, every order is custom printed just for you, making each item unique. Due to the personalized nature of our products, we are unable to restock, resell, or exchange any orders.

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Review Before Purchase:
We recommend that you carefully review the images and information provided on the product page to ensure that the product type, color, layout, and design scale meet your expectations. Our products are made-to-order, and we want you to be delighted with your purchase.

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Defective or Damaged Items:
While we are unable to accept returns or exchanges for personal preferences, if you receive a defective or damaged item, we stand by our Happiness Guarantee. Please contact our customer service within [30 days] days of receiving your order with clear photos of the defect or damage, and we will be happy to assist you.

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Happiness Guarantee:
LULU ART INK is committed to your satisfaction. If your order doesn't meet your expectations due to a defect or damage, we will replace the item or provide a refund. Please note that all claims must be made within [number of days] days of receiving your order.

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How to Contact Us:
For assistance with defective or damaged items, please contact our customer service team at lulu@luluartink.com Include your order number and attach clear photos of the defect or damage to expedite the process.

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Important Note:
Since each item is made to order, we are unable to accept returns or exchanges for reasons other than defects or damage. We appreciate your understanding of our custom printing process.

Thank you for choosing LULU ART INK! We are here to ensure your satisfaction with our unique and personalized products.